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  1. {% extends 'layout.html.twig' %}
  2. {% block content %}
  3.     <section class="faq section-first">
  4.         <div class="container">
  5.             <h2 class="faq__title section-title h1">FAQ</h2>
  6.             <ul class="faq__list">
  7.                 <li class="faq__item">
  8.                     <p class="faq__item-num h2">01</p>
  9.                     <div class="faq__item-wrap">
  10.                         <div class="faq__item-content">
  11.                             <p class="faq__item-question p2">
  12.                                 What is the cost of your Wikipedia visibility services?
  13.                             </p>
  14.                             <div class="faq__item-answer">
  15.                                 <p class="p3">
  16.                                     Yes, and they are best summed up in another of the five Wikipedia Pillars:
  17.                                     "Wikipedia is an online encyclopedia. It incorporates elements of general
  18.                                     and specialized encyclopedias, almanacs, and gazetteers. Wikipedia is not a
  19.                                     soapbox, an advertising platform, a vanity press, an experiment in anarchy
  20.                                     or democracy, an indiscriminate collection of information, or a web
  21.                                     directory. It is not a dictionary, newspaper, or a collection of source
  22.                                     documents."
  23.                                 </p>
  24.                             </div>
  25.                         </div>
  26.                         <button class="faq__item-arrow"></button>
  27.                     </div>
  28.                 </li>
  29.                 <li class="faq__item">
  30.                     <p class="faq__item-num h2">02</p>
  31.                     <div class="faq__item-wrap">
  32.                         <div class="faq__item-content">
  33.                             <p class="faq__item-question p2">
  34.                                 Do I have full control over the content of the initially submitted article?
  35.                             </p>
  36.                             <div class="faq__item-answer">
  37.                                 <p class="p3">
  38.                                     Yes, so long as the article is written in compliance with Wikipedia rules.
  39.                                     We will not post an article without your approval, and you can later make
  40.                                     modifications to the article on your own. However, under Wikipedia rules, we
  41.                                     are required to do our own research and submit a balanced article based on
  42.                                     multiple sources. Wikipedia articles are NOT press releases or
  43.                                     advertisements written by the company or its ad agency. As specified in
  44.                                     Wikipedia Pillars: “Wikipedia has a neutral point of view. We strive for
  45.                                     articles that advocate no single point of view. Sometimes this requires
  46.                                     representing multiple points of view, presenting each point of view
  47.                                     accurately and in context, and not presenting any point of view as "the
  48.                                     truth" or "the best view." All articles must strive for verifiable accuracy:
  49.                                     unreferenced material may be removed, so please provide references. Editors'
  50.                                     personal experiences, interpretations, or opinions do not belong here. That
  51.                                     means citing verifiable, authoritative sources, especially on controversial
  52.                                     topics and when the subject is a living person. When conflict arises over
  53.                                     neutrality, discuss details on the talk page, and follow dispute
  54.                                     resolution.”
  55.                                 </p>
  56.                             </div>
  57.                         </div>
  58.                         <button class="faq__item-arrow"></button>
  59.                     </div>
  60.                 </li>
  61.                 <li class="faq__item">
  62.                     <p class="faq__item-num h2">03</p>
  63.                     <div class="faq__item-wrap">
  64.                         <div class="faq__item-content">
  65.                             <p class="faq__item-question p2">
  66.                                 Are there subjects not admissible to Wikipedia?
  67.                             </p>
  68.                             <div class="faq__item-answer">
  69.                                 <p class="p3">
  70.                                     Yes, and they are best summed up in another of the five Wikipedia Pillars:
  71.                                     "Wikipedia is an online encyclopedia. It incorporates elements of general
  72.                                     and specialized encyclopedias, almanacs, and gazetteers. Wikipedia is not a
  73.                                     soapbox, an advertising platform, a vanity press, an experiment in anarchy
  74.                                     or democracy, an indiscriminate collection of information, or a web
  75.                                     directory. It is not a dictionary, newspaper, or a collection of source
  76.                                     documents."
  77.                                 </p>
  78.                             </div>
  79.                         </div>
  80.                         <button class="faq__item-arrow"></button>
  81.                     </div>
  82.                 </li>
  83.                 <li class="faq__item">
  84.                     <p class="faq__item-num h2">04</p>
  85.                     <div class="faq__item-wrap">
  86.                         <div class="faq__item-content">
  87.                             <p class="faq__item-question p2">
  88.                                 Do you guarantee the articles you write will be accepted by Wikipedia?
  89.                             </p>
  90.                             <div class="faq__item-answer">
  91.                                 <p class="p3">
  92.                                     We guarantee that we will submit professional content, consistent with
  93.                                     Wikipedia rules and standards; however, Wikipedia does not have a central
  94.                                     acceptance authority that makes a final conclusion about the admissibility
  95.                                     of articles. An article may be flagged, edited and removed at any time by
  96.                                     any user or administrator. In such cases, we will make the necessary changes
  97.                                     and resubmit it until it is accepted. However, if the article is deleted,
  98.                                     you will receive a full refund on all of your fees.
  99.                                 </p>
  100.                             </div>
  101.                         </div>
  102.                         <button class="faq__item-arrow"></button>
  103.                     </div>
  104.                 </li>
  105.                 <li class="faq__item">
  106.                     <p class="faq__item-num h2">05</p>
  107.                     <div class="faq__item-wrap">
  108.                         <div class="faq__item-content">
  109.                             <p class="faq__item-question p2">
  110.                                 How long does it take you to learn that someone's modified an article?
  111.                             </p>
  112.                             <div class="faq__item-answer">
  113.                                 <p class="p3">
  114.                                     We receive alerts instantaneously.
  115.                                 </p>
  116.                             </div>
  117.                         </div>
  118.                         <button class="faq__item-arrow"></button>
  119.                     </div>
  120.                 </li>
  121.                 <li class="faq__item">
  122.                     <p class="faq__item-num h2">06</p>
  123.                     <div class="faq__item-wrap">
  124.                         <div class="faq__item-content">
  125.                             <p class="faq__item-question p2">
  126.                                 Do you offer money-back guarantee?
  127.                             </p>
  128.                             <div class="faq__item-answer">
  129.                                 <p class="p3">
  130.                                     Yes. All fees paid by the client will be reimbursed if the Wikipedia page
  131.                                     posted or edited by WikiExperts is deleted within 30 days after completion
  132.                                     of work. This guarantee doesn't cover alterations which do not affect
  133.                                     majority of the page, deletion debates or tags that do not result in
  134.                                     deletion, or erroneous deletions subsequently reversed.
  135.                                 </p>
  136.                             </div>
  137.                         </div>
  138.                         <button class="faq__item-arrow"></button>
  139.                     </div>
  140.                 </li>
  141.                 <li class="faq__item">
  142.                     <p class="faq__item-num h2">07</p>
  143.                     <div class="faq__item-wrap">
  144.                         <div class="faq__item-content">
  145.                             <p class="faq__item-question p2">
  146.                                 How is WikiExperts affected by Wikipedia’s stance against paid editing and
  147.                                 related bans?
  148.                             </p>
  149.                             <div class="faq__item-answer">
  150.                                 <p class="p3">
  151.                                     It does not impede us from providing quality services to our clients. Here
  152.                                     are some related observations:
  153.                                 </p>
  154.                                 <ul class="faq__item-answer-list p3">
  155.                                     <li class="faq__item-answer-item">
  156.                                         Wikipedia banned all companies and individuals from editing their own
  157.                                         profiles, even if the profile is inaccurate, outdated or defamatory.
  158.                                     </li>
  159.                                     <li class="faq__item-answer-item">
  160.                                         In other words, your competitors, disgruntled ex-employees and other
  161.                                         biased parties are allowed to edit your profile, but you are not
  162.                                         permitted to do so.
  163.                                     </li>
  164.                                     <li class="faq__item-answer-item">
  165.                                         Wikipedia bans people and organizations for merely criticizing this
  166.                                         policy.
  167.                                     </li>
  168.                                     <li class="faq__item-answer-item">
  169.                                         WikiExperts was banned from editing English Wikipedia for such
  170.                                         criticism.
  171.                                     </li>
  172.                                     <li class="faq__item-answer-item">
  173.                                         The ban was NOT related to any violation of any Wikipedia rule; no such
  174.                                         violation was even alleged in the motion for banning; the measure was
  175.                                         explicitly worded as a retaliation for expressing a critical opinion
  176.                                         about Wikipedia’s anti-commerce policies.
  177.                                     </li>
  178.                                     <li class="faq__item-answer-item">
  179.                                         We believe that such suppression of speech is a shameful low point in
  180.                                         the history of Wikipedia and, likely, unlawful.
  181.                                     </li>
  182.                                     <li class="faq__item-answer-item">
  183.                                         Ironically, the ban is purely declarative: WikiExperts employees do not
  184.                                         directly edit Wikipedia. Instead, we act as a consulting company which
  185.                                         outsources such editing to most suitable affiliated experts.
  186.                                     </li>
  187.                                     <li class="faq__item-answer-item">
  188.                                         Wikipedia’s de-facto ban on paid editing is universally ignored. In a
  189.                                         recent study conducted by the Public Relations Society of America, 40%
  190.                                         of PR professionals admitted to having edited Wikipedia. It amounts to
  191.                                         over a quarter of million of PR pros who take refuge in the Wikipedia’s
  192.                                         "Ignore All Rules" policy which says: "If a rule prevents you from
  193.                                         improving or maintaining Wikipedia, ignore it.”
  194.                                     </li>
  195.                                     <li class="faq__item-answer-item">
  196.                                         Businesses similarly ignore the ban. The same study showed that "24% of
  197.                                         company pages were created by a PR team.”
  198.                                     </li>
  199.                                     <li class="faq__item-answer-item">
  200.                                         Even Wikipedia founder Jimmy Wales, famously whitewashed his own profile
  201.                                         in violation of the ban of Conflict of Interest editing.
  202.                                     </li>
  203.                                     <li class="faq__item-answer-item">
  204.                                         Wikipedia traffic is commerce-dominated. 21 out of 25 highest-traffic
  205.                                         articles on Wikipedia are related to commercial subjects: corporations,
  206.                                         movies, books, TV series, etc.
  207.                                     </li>
  208.                                 </ul>
  209.                             </div>
  210.                         </div>
  211.                         <button class="faq__item-arrow"></button>
  212.                     </div>
  213.                 </li>
  214.             </ul>
  215.         </div>
  216.         <div class="faq__line-button">
  217.             <div class="line-button">
  218.                 <a href="{{ path('contact') }}" class="line-button__circle">
  219.                     <span class="line-button__circle-text line-button__circle-text--active">contact us</span>
  220.                 </a>
  221.                 <div class="line-button__border line-button__border--contact"></div>
  222.                 <div class="line-button__line">
  223.                     <div class="line-button__line-scroll">
  224.                         <span class="line-button__text">Have any Questions?</span>
  225.                         <span class="line-button__text">Have any Questions?</span>
  226.                         <span class="line-button__text">Have any Questions?</span>
  227.                         <span class="line-button__text">Have any Questions?</span>
  228.                         <span class="line-button__text">Have any Questions?</span>
  229.                         <span class="line-button__text">Have any Questions?</span>
  230.                     </div>
  231.                 </div>
  232.             </div>
  233.         </div>
  234.     </section>
  235. {% endblock %}